Website legal overview
This overview explains how information shared through the Homesuite website may be handled when you contact us, request a property report or use our services. It applies to Homesuite, ABN 98 673 399 025.
This policy applies to personal information collected through this website and the enquiries you choose to send to Homesuite. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
When you request a property report or contact Homesuite, you may provide details such as your name, contact information, property address and the information included in your message.
Information may be used to respond to your enquiry, provide requested services or property-report information, communicate with you about your request and improve the website and customer experience.
Homesuite may use service providers to help operate the website, manage enquiries or deliver requested services. These providers may only receive information needed to perform their role.
Reasonable steps are taken to protect information shared with Homesuite. Please keep in mind that no method of transmitting information online can be guaranteed completely secure.
If you ask us to contact you, we may follow up about your enquiry and related downsizing services. Every marketing message includes a way to opt out, and you can ask us to stop at any time. We do not sell personal information.
Under the Australian Privacy Principles you may request access to the personal information we hold about you and ask us to correct it. Contact Homesuite with enough detail for us to locate your record and we will respond within a reasonable period.
If you are not satisfied with how we have handled your personal information or a privacy complaint, you can escalate the matter to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Some technology providers used to operate this website may store information outside Australia. Where that occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
Privacy enquiries, access requests and complaints can be sent to our privacy contact at sam@homesuite.com.au, or by post to Homesuite, Level 17, 123 Pitt Street, Sydney NSW 2000.
Last reviewed August 2026.